SRE Tech Lead · DevOps & Platform Engineering
Reliability, GitOps, observability and internal platform work across 12 squads in a regulated fintech environment.
- MTTR from ~120 to ~40 minutes; time to detect from ~30 to ~2 minutes.
- Critical-service availability from 99.5% to 99.9%; ~40% fewer recurring incidents.
- New environment provisioning from ~5 working days to less than a day via self-service and IaC.
